Courses for Project and Quality Management Certificate
This course presents the philosophies, methods, and tools of Total Quality Management (TQM) and investigates a new paradigm for management that goes beyond TQM as it is commonly viewed today. Emphasis is on a customer-value orientation and the course addresses a spectrum of issues related to TQM, from human management and organizational culture to customer value measurement and continuous improvement.
Long, medium and short-range operations planning in both service and manufacturing organizations. Key topics: productivity and quality measures, production function, product design, plant location and layout, forecasting and scheduling, purchasing and materials management, inventory management, and operations strategy.
This course is designed to explore the central role of a business leader in setting vision, formulating strategy and influencing employees, investors, and customers. Students will learn to utilize various leadership styles as well as employ principles of communication, motivation and organizational change.
The stages of the Project Management Life Cycle and Process Groups are examined. Also included are techniques and methodologies such as WBS, CPM, network compression, risk management matrices and simulations, earned value management and cost estimating. Advanced topics will be introduced such as Agile Project Management and Critical Chain Project Management. A final comprehensive project management study will be developed throughout the class with direct application of methodologies and action plans.